At Mitek we can assist you. Before contacting your insurance company, call us for important information that can save you time, hassle, and headaches of doing everything yourself. We’re here to represent you. We have your best interest in mind. Call us 519-578-2052

No. Any reputable shop in the industry will utilize a computerized estimating system that determines the cost of repairs. The law does not require you to get more than one estimate. It is your vehicle and therefore your choice as to where to get your car repaired.

Yes. When all proper replacement parts are used & certified repair procedures are performed, by OEM trained professional technicians you can be assured that you will get your car back from Mitek in the same or better condition.

Yes. Our skilled technicians using state of the art equipment specially designed to restore your car’s structural integrity will repair your car to factory specs. What parts cannot be properly and safely repaired, will be replaced. If in some cases your car’s structure is compromised beyond safe repair limits, we will recommend to your insurance company not to repair the vehicle but instead write it off.

Only your insurance company has the power to waive your deductible. Repairs are written exactly as they are performed. Deductibles are only paid on the vehicle of the at-fault claimant or comprehensive claims, there is no deductible on a vehicle if the other party is at fault. Check with your insurance provider to verify which amounts apply.

Yes. We employ the best of the best painters and a state-of-the-art paint mixing system including the highest quality scanner to ensure proper color match on all vehicles finishes.

Our goal is to return your car to you as soon as possible while taking all aspects of the damage into careful consideration, as well as all of the necessary processes the car must go through to reach completion. Quality and safety is always considered before expeditious repairs.

Collision repairs performed by Mitek are guaranteed for as long as you own your car. Although items such as abuse, subsequent damage, and wear & tear are not covered, we will stand behind our work.

If the accident is your fault or is a comprehensive claim (windshield, vandalism or otherwise) there will be a limit to your vehicle rental (loss of use) of whatever your policy states. If it is not your fault and there is a 3rd party that is at fault and claims responsibility then you will be covered for a rental of comparable size and quality for as long as you need a car. Your insurance company quite often does not tell you this.